Refund Policy
Thank you for shopping with us. Please review our strict return policy carefully before making a purchase:
1. Return Window:
- Customers have 14 days from the date of delivery to initiate a
2. Eligibility for Returns:
- Items must be unused, undamaged, and in their original
- All returns must include proof of purchase, such as the original invoice or a reference number associated with the
- Items that have been fitted, used, or installed are not eligible for
3. Non-Returnable Items:
- Electrical items are not eligible for refunds or returns under any
- Custom or special-order parts and items marked as “final sale” are also non- returnable.
4. Return Process:
- Contact our customer service team at rskmotors@gmail.com or contact us at 011 433 3390 to obtain a Return Authorization Number (RAN) before returning any Returns without a valid RAN will not be processed.
5. Shipping and Fees:
- The customer is responsible for all return shipping costs unless the return is due to an error on our
- A restocking fee of 20% may apply to applicable
6. Inspection and Refunds:
- Returned items will be inspected upon Refunds will only be issued if the item meets the return conditions.
- Refunds will be processed to the original payment method within 14 Working days of inspection approval.
We appreciate your understanding and cooperation in adhering to these guidelines. For further assistance, feel free to reach out to us.